Our specialty at Vertical Systems is building custom software to solve our client’s unique business needs. We’ve successfully designed, built, and implemented hundreds of software solutions. Many of these solutions are instrumental in the success and growth of our clients business.
In addition to software development, we have a successful business practice within healthcare for capturing and leveraging patient experience feedback to improve the patient experience. Please visit TruthPoint for more information.

Custom Development
Vertical Systems is uniquely positioned to develop and deliver innovative software solutions. While you have specific business needs, we understand the technologies and development efforts to deliver a custom solution; a solution that can leverage existing products, technologies and interfaces.
Our success is based on several key factors:
- Understanding and documenting your unique business needs
- Suggesting the best technology for your solution
- Leveraging our evolving frameworks and code re-use
- Effective communications and transparency of processes
- Following best-practices along with proven delivery methodologies
Our dedicated team has experience across multiple platforms and can deliver mobile, web, and desktop solutions. The delivered solutions often include multiple applications working together. While no two solutions are exactly the same, consider the following software architecture as it can apply to multiple application types.
Example of a Typical Solution Architecture
Regardless of the complexity of your business or mobility needs, Vertical Systems will deliver a cost-friendly, powerful, and flexible solution. We’ve delivered a wide range of solutions within most industries; some of which include manufacturing, healthcare, distribution, and field service.

TruthPoint
TruthPoint is a business unit of Vertical Systems with a focus within healthcare for improving patient satisfaction. At TruthPoint, we believe exceptional health care starts with, ends with, and should be all about the patient. We partner with health systems to achieve their most pressing improvement objectives and each patient’s experience.
In the mid 2000’s, we began to develop a comprehensive and cost effective system to rapidly and effectively align health care system objectives, patient feedback, reporting and improvement coaching with easy-to-implement, intuitive and powerful technology.
In 2007 TruthPoint® was officially launched. TruthPoint is the compass used to guide healthcare systems towards accelerated patient experience improvement. By using TruthPoint, more than 60 health systems nationwide have quickly, easily and affordably improved the quality of patient care, which in turn boosts their patient experience measures and satisfaction scores.
Visit TruthPoint