Vertical Systems, Inc. (VSI) is a Minnesota-based company with a proven track record of delivering quality custom software products to local and national corporations. Founded in 1982, VSI has extensive experience managing entire software projects. Our team is qualified to facilitate your project from the initial planning steps through development, implementation, and on-going support for custom developed software and integration solutions. VSI leverages existing experience and extensive coding frameworks to expedite development and ensure reliability of your solution.
Vertical Systems has been a trusted software partner to hardware resellers and complementary packaged software providers. We have successfully implemented countless solutions. Included within VSI’s areas of expertise are manufacturing, distribution, field service, and workforce automation. Typical solutions will leverage technologies such as mobility, RFID, barcoding, web, and/or label printing.

Core Values
- Deliver exceptional services and value to our clients – we are here to serve them
- Communicate openly and honestly with each other and our clients
- Enjoy what we do
- Provide a healthy work-life balance for our teams
- Appreciate each other and all of our clients
- Effectively balance the needs of our clients, employees, business partners, and owners
- Grow our business to create opportunities for individual growth
Meet our Leadership
Tim Vaughan, CEO and Co-Founder
Tim brings over 20 years of software-industry product development and sales experience to TruthPoint. Nearly a decade ago, Tim realized there was a need in healthcare for a more effective solution to help health care providers improve the patient experience. It was this realization that caused him to form TruthPoint as a new business unit under the parent company, Vertical Systems, Inc. where Tim has been CEO since 2007. With a keen understanding of cutting edge software technology and his passion for improving the patient experience, Tim focuses on continuous product innovation, technology operations and educating the market on the benefits of TruthPoint Performance Excellence solutions.
Tim Travis, President and Co-Founder
Prior to co-founding TruthPoint in 2007, Tim held various sales, marketing, product development and general management leadership positions with Vickers LTD, Hill-Rom and Universal Hospital Services. With a desire to achieve a more direct impact on the patient experience, Tim joined Vertical Systems, Inc., and with Tim Vaughan, established TruthPoint with the purpose of positively impacting patient experience and staff engagement through the effective use of point-of-care, real-time patient feedback. As the TruthPoint team has grown, Tim now oversees the Performance Improvement Coaching team and continues to play an active role in educating the market on the benefits of TruthPoint Performance Excellence solutions.
Greg Heilman – President, Software Solutions
Greg joined the Vertical Systems’ team in 1998 as a software developer and truly enjoys delivering innovative solutions for solving organizational challenges. For him, there’s an unmatched satisfaction when we’re able to say “we made that” after software is successfully delivered. His passion for architecting solutions with evolving technologies has been a catalyst for his director-level position. He understands how technology can enable business growth and is committed to sharing proven methodologies and best practices with our dedicated team.
Kurt Heilman – Lead Software Engineer
Kurt has been instrumental in advancing our products and frameworks since joining the team in 2019. As a life-long learner, Kurt has multiple degrees that include Mathematics, Computer Science, and Biology as well as a Masters in Bioinformatics. While delivering solutions, Kurt always has his eye on the big-picture, ensuring that we are doing what’s best for our customers while advancing our product offerings and delivery approach. The power and ease-of-implementation of our latest .NET Core Web Framework can be directly attributed to his work ethic and dedication.